Printer Status

Select Printer Status from the menu, or click the image of the target printer on the Home screen to display this screen.
This screen allows you to check the same content as the printer's screen.
Switch Printer tab
To check the printer status for another printer, click the tab for the target printer.
Printer Information
Displays the following basic information for registered printers.
Name
Model Number
IP Address
When connecting by USB, "--" is displayed.
Serial Number (S/N)
Printer firmware version
When an error has occurred or a notification is displayed
Click Detail to check the content in more detail.
Time until auto ink circulation starts
Only displayed for the SC-S80600 Series*4. Displays the time until the next auto ink circulation starts. During ink circulation, a rough indication of the time until ink circulation ends is displayed as a progress bar.
Notice regarding when to do regular/auto cleaning (only when SC-F9300 Series is connected via LAN)
This is displayed until regular cleaning or auto cleaning (head cleaning that the printer does automatically to keep the print heads in good condition) is implemented.*4When the interval for regular cleaning is set in Media Length, the length (m) is displayed to the right of the time.
If you are about to print, even though it is almost time for head cleaning to be done, clicking and doing Preventive Cleaning is effective at keeping printing from being interrupted midway.
While connected via USB, you can select Preventive Cleaning with the Head Cleaning function button to do preventive cleaning.
When is displayed under the printer's status icon
See the following.
When the update button is displayed
Display status
Allows you to check the same content as the printer's screen. However, when adjusting the media feed while printing, the +/- icons normally displayed in the printer's screen is not displayed in this software.
When the printer's status icon is , the status is not displayed.
The information that is displayed varies according to the model being used.
You can check the following information, depending on the model being used.
If you click the icon for the Estimated Ink Level & Chip Unit Status that you want, detailed information is displayed under the function button ().
You can check the total length of the media that was used for printing with Print Length. You can reset the values by clicking .
Function buttons
Click this button to enable the following functions and maintenance operations.
If the printer is not available for maintenance operations, this button is grayed out. You can perform maintenance when the button is available.
When you click Media Settings, the Media Settings screen is displayed.
You can download print setting files provided by Epson (EMX), which allows you to easily register the optimum print settings for the media being used.
You can perform Print Nozzle Check Pattern*1, Head Cleaning*1, and Execute Ink Circulation*1 in the same way as from the printer's control panel.
Preventive Cleaning is displayed in Head Cleaning only on the SC-F9300 Series.
Execute Ink Circulation is only displayed for SC-S80600 Series.
Click Start Pre-Heating*1 to start pre-heating the printer. If the printer is in sleep mode, it returns from sleep mode.
You can update the printer's firmware by clicking Firmware Update.*2, *5
See the following for how to update the printer firmware.
Updating the Firmware
Perform Export Printer Status Data*1, *2 when directed to do so by a service engineer or Epson Service Call Center.
When you click Advanced Media Setting*3, you can perform detailed feed adjustments for the media if data is not printed according to the actual length.
Factors that prevent printing the data at the actual length may be inappropriate settings for Media Tension or Feed Adjustment on the printer. Try this function if the length does not match even after making these settings. For information on changing the printer's settings menu or adjusting functions, see "Troubleshooting & Tips" in the printer's online manual. You can open the online manual from the EPSON Manuals icon created on your computer's desktop during software installation.
By clicking Show Status Sheet*1, you can acquire information about the printer and display it in a separate screen. The items that are displayed vary according to the model being used.
You can see your printer's manual by clicking EPSON Manuals.
EPSON Manuals starts when you install EPSON Manuals on Windows. Otherwise, the online manuals are displayed.
Click to display the menu. The following items are available from the menu.
Home
Displays the Home screen.
Media Settings
You can download print setting files provided by Epson (EMX), which allow you to easily register the optimum print settings for the media being used.
Printer Status
Allows you to check the same content as the printer's screen.
Information
Allows you to check information items as a list.
Printer Registration
This software allows you to register, change, and unregister printers targeted for operations and monitoring.
Preferences
You can set up and change a proxy server.
LFP Accounting Tool
You can only start the LFP Accounting Tool when the LFP Accounting Tool provided by Epson is installed.
Click to display Software Available List (Epson's website). If you select the country or region in which you live and the model you are using, you can check the following information about supported RIP.
General Info. tab: You can check the latest information about supported RIP.
Manuals tab: You can download manuals for RIP printing.
*1
When executing operations while printing from RIP connected to a printer by USB, an error is generated and you may not be able to print correctly. Make sure that printing is not being performed, and then perform operations.
*2
When using this software but accessing from a different computer on the network, this button is not displayed.
*3
Depending on the model being used, buttons are not displayed for unavailable functions.
*4
When is displayed under the printer's status icon, notifications and the progress bar are not displayed.
See the following for the conditions under which is displayed.
*5
Linux does not display buttons for unavailable functions.

Updating the Firmware

This function is incompatible with Linux. Execute this function in Windows or Mac OS X.
Note:
Make sure your computer is connected to the Internet before you start.
Click Firmware Update.
Connects to the Internet, checks for the latest firmware, and displays a message if an update is available.
Click Yes to download the firmware.
Follow the on-screen instructions. Since all printers that have available updates are displayed, you can select all of the printers you want to update and update them as a batch.

When the update button is displayed

is displayed in the following situations when the printer is connected to a computer by USB.
When the RIP being used does not support Epson Communication Driver.
When this printer is not selected in a RIP that supports Epson Communication Driver.
When a RIP that supports Epson Communication Driver is not running.

If is displayed, the printer's status cannot be acquired.
Click to check the printer's current status. However, if you click while printing, an error is generated and you may not be able to print correctly. Make sure that printing is not being performed, and then perform this operation.
If you click , the status icon and error display are updated according to the printer's status, and the updated date and time are displayed. The printer's status icon and error display remain as they are until the next update.


<Screenshots in this guide>
Screenshots used in this guide may differ slightly to the actual screens. Screens may also differ depending on the operating system being used and the operating environment.
Unless otherwise mentioned, Windows screenshots used in this guide are taken from Windows 10.