Problemas y soluciones / Atención al cliente

# Centro de Atención al Cliente

Si su producto Epson no funciona correctamente y no consigue resolver el problema con la documentación sobre solución de problemas del producto, póngase en contacto con el Centro de atención al cliente para obtener asistencia. Si no figura ningún centro de asistencia para su zona en la siguiente lista, póngase en contacto con el distribuidor de su producto.

En el Centro de Atención al cliente podrán ayudarle con mayor rapidez si les proporciona los siguientes datos:

- Número de serie del producto
  (La etiqueta del número de serie suele encontrarse en la parte posterior del producto).

- Modelo del producto

- Versión del software del producto
  (Haga clic en Acerca de, Información de la versión, o en un botón similar del software del producto).

- Marca y modelo del ordenador.

- El nombre y la versión del sistema operativo de su ordenador.

- Los nombres y las versiones de las aplicaciones que suela usar con el producto.

Seleccione su país:

Germany | Hungary | France | Norway
Serbia and Montenegro | Austria | Slovac Republic | Spain
Sweden | Greece | Netherlands | Czek. Republic
United Kingdom | Republic of Ireland | Italy | Turkey
Belgium | Poland | Denmark | Croatia
Cyprus | Luxemburg | Bulgaria | Finland
Macedonia | Portugal | Switzerland | Romania
Slovenia | Estonia | Latvia | Lithuania
Israel | Middle East | South Africa | Bosnia Herzgovina

Argentina | Chile | Costa Rica | Peru | USA (Latin America)
Brazil | Colombia | Mexico | Venezuela | USA

### Germany

EPSON Deutschland GmbH

Service & Support

http://www.epson.de/support/

### France

Support Technique EPSON France,

http://www.epson.fr/support/selfhelp/french.htm pour accéder à l'AIDE EN LIGNE.

http://www.epson.fr/support/services/index.shtml pour accéder aux SERVICES du support technique.

### Spain

EPSON IBÉRICA, S.A.

Avda. Roma 18-26, 08290 Cerdanyola, Barcelona, España

E-mail: soporte@epson.es

http://www.epson.es

http://www.epson.es/support/

### United Kingdom

EPSON (UK) Ltd.

Campus 100, Maylands Avenue,

Hemel Hempstead, Hertfordshire HP2 7TJ

United Kingdom

http://www.epson.co.uk

### Republic of Ireland

http://www.epson.co.uk

### Italy

EPSON Italia S.p.a.

Via M. Viganò de Vizzi, 93/95

20092 Cinisello Balsamo (MI)

http://www.epson.it

### Portugal

EPSON Portugal, S.A.

Rua Gregório Lopes Lote 1514 Restelo

1400 - 197 Lisboa

http://www.epson.pt

### Austria

EPSON Deutschland GmbH

Service & Support

http://www.epson.at/support/

### Netherlands

EPSON Deutschland GmbH

Service & Support

http://www.epson.nl/support/

### Belgium

EPSON Deutschland GmbH

Service & Support

http://www.epson.be/support/

http://www.epson.be/nl/support/

### Denmark

Warranty & Support

http://www.epson.dk

### Finland

Warranty & Support

http://www.epson.fi

### Croatia

RECRO d.d.

Trg Sportova 11

10000 Zagreb

Email: servis@recro.hr

http://www.epson@recro.hr

### Macedonia

DIGIT COMPUTER ENGINEERING

3 Makedonska brigada b.b

upravna zgrada R. Konkar -

91000 Skopje

E-mail: digits@unet.com.mk

REMA COMPUTERS

Str. Kozara, 64-B-11-

1000 Skopje

E-mail: slatanas@unet.com.mk oppure

http://www.rema@unet.com.mk

### Slovenia

REPRO LJUBLJANA d.o.o.

Smartinska 106

1000 Ljubljana

E-mail: bojan.zabnikar@repro.si

### Luxemburg

EPSON Deutschland GmbH

Service & Support

http://www.epson.de/eng/support/

### Switzerland

EPSON Deutschland GmbH

Service & Support

http://www.epson.ch/support/

http://www.epson.ch/fr/support/

### Hungary

EPSON Deutschland GmbH

Service & Support

http://www.epson.hu/support/

### Slovac Republic

EPSON Deutschland GmbH

Service & Support

http://www.epson.sk/support/

### Czek. Republic

EPSON Deutschland GmbH

Service & Support

http://www.epson.cz/support/

### Norway

Warranty & Support

http://www.epson.no

### Sweden

Warranty & Support

http://www.epson.se

### Serbia and Montenegro

BS PPROCESOR d.o.o.

Hazdi Nikole Zivkovica 2

Beograd-F.R.

E-mail: vule@bsprocesor.com;

http://www.goran@bsprocesor.com

http://www.gorangalic@sezampro.yu

### Greece

Pouliadis Associates Corp.

142 Sygrou Avenue 17671 Kalithea, Athens - GREECE

E-mail: info@pouliadis.gr

http://www.pouliadis.gr

Informatics SA

117 Ionias Avenue 13671 Aharnes, Athens - GREECE

E-mail: postmaster@informatics.gr

http://www.informatics.gr

Iason Pliroforiki SA

4 Naxou Street 12242 Aegaleo, Athens - GREECE

E-mail: info@iasonhellas.gr

http://www.e-iason.gr

Despec Hellas SA

8 Arhimidus Street 17778 Tavros, Athens - GREECE

E-mail: sales@despec.gr

http://www.despec.gr

### Turkey

ROMAR PAZARLAMA SANAYI
VE TICARET A.S.

Rihtim Cad. Tahir Han No. 201

Karaköy 80030 Istanbul

E-mail: zozenoglu@romar.com.tr

PROSER ELEKTRONIK SANAYI
VE TICARET LIMITEDN SIRKETI

Inönü Caddesi,

Teknik Han, No 72 Kat 3,

Gümüssuyü Istanbul

Email: okyay@turk.net

DATAPRO BILISIM HIZMETLERI
SAN VE TICARET LTD.STI

Gardenya Plaza 2,

42-A Blok Kat:20 -

Atasehir Istanbul

E-mail: cem.kalyoncu@datapro.com.tr

### ISTANBUL

Bilgisayar Hastanesi

Inönü Cad. No:72 Teknik Han Kat:3 80090 Gümüssuyu-Taksim/Istanbul

E-Mail : epson@bilgisayarhastanesi.com

http://www.bilgisayarhastanesi.com.tr

Datapro

Alemdag cad. Bayir Sok. No:5/3 Kisikli/Istanbul

E-Mail : epson@datapro.com.tr

http://www.datapro.com.tr

Romar

Rihtim Cad. 201 Tahir Han Karaköy 80030 Istanbul

E-Mail : romar@romar.com.tr

http://www.romar.com.tr

Ufotek

Sehit Ahmet Sk.4/17 Mecidiyeköy/IST

E-mail: destek@ufotek.com.tr

http://www.ufotek.com.tr

Ufotek

Rasimpasa Mah. Nakil Sk. No:19 Kadiköy /IST

E-mail: destek@ufotek.com.tr

### ADANA

Datapro

Baraj yolu 2 , 5 durak yeniçeri apt. 615 .sok 2 /b Adana

E-Mail : epson@datapro.com.tr

Bilgisayar Hastanesi (Türkah)

Toros Cd. Doktorlar Sitesi Asma Kat No:39 Seyhan/Adana

E-Mail : adana@bhtemsilcilik.net

### ADIYAMAN

Bilgisayar Hastanesi (U-Com)

Atatürk Bulvari No:217/D Adiyaman

E-mail: adiyaman@bhtemsilcilik.net

### ANKARA

Bilgisayar Hastanesi (EST)

Akay Caddesi No: 22/22 Kavaklidere / Ankara

E-Mail : ankara@bhtemsilcilik.net

Datapro

Çetin Emeç Bulvari - 2.Cad. 28/1 Asagiöveçler/Ankara

E-Mail : epson@datapro.com.tr

Romar

Osmanli Caddesi No:29 Balgat /Ankara

E-Mail : romar@romar.com.tr

Ufotek

Tunus Cad. 54/4 Kavaklidere/Ankara

E-mail: destek@ufotek.com.tr

### ANTALYA

Bilgisayar Hastanesi (Eksen)

Y.Ulusoy Bulvari-86.Sok. No:24/33 Antalya

E-Mail : antalya@bhtemsilcilik.net

Ufotek

Demirci Kara Mah. 1429 Sok. M.Zeybek Apt. No:4 Antalya

E-mail: destek@ufotek.com.tr

### BURSA

Bilgisayar Hastanesi (ProSistem)

Nalbantoglu Taskapi Sk. Genç Osman 2 Is Hani K:3 D:4 Bursa

E-Mail : bursa@bhtemsilcilik.net

Bilgisayar Hastanesi (Gözde)

Uluyol Sakarya Mah. Yildiz sok. Demirci is hani Kat:3 D:9 Bursa

E-mail: bursa2@bhtemsilcilik.net

Datapro

Fevzi Çakmak Caddesi Burçin III. Is merkezi No: 54 Kat: 4 Daire: 412 Fomara / BURSA

E-Mail : epson@datapro.com.tr

### DENIZLI

Bilgisayar Hastanesi (Aybil)

Murat dede mahellesi, 357. sokak No 8/b 4 Çesme mevkii Denizli

E-Mail : denizli@bhtemsilcilik.net

### DIYARBAKIR

Bilgisayar Hastanesi (Tmt)

Ekinciler Cad. Azc Plaza K:3 No:7 Diyarbakir

E-Mail : diyarbakir@bhtemsilcilik.net

### ERZURUM

Bilgisayar Hastanesi (Atilay)

Çaykara Cad. Sümbül Sok. Fatih Apt No:1 Erzurum

E-Mail : erzurum@bhtemsilcilik.net

### HATAY

Bilgisayar Hastanesi (Data-Bim)

Atatürk Cad.4.Sokak No:2 Antakya-Hatay

E-mail: hatay@bhtemsilcilik.net

### IZMIR

Bilgisayar Hastanesi (Gen)

1372 Sok. No:24 K:3 D:4-5-6 Çankaya/ Izmir

E-Mail : izmir2@bhtemsilcilik.net

Datapro

Sair Esref Bulvari No: Kat 5 Daire 503

Ragip Sanli Is Merkezi

Izmir

E-Mail : epson@datapro.com.tr

Romar

Isçiler Cad. Key Plaza No:147/D Alsancak 35220 Izmir

E-Mail : romar@romar.com.tr

Ufotek

1592 Sok. No:42 Depo No:18 Bayrakli/Izmir

E-mail: destek@ufotek.com.tr

### KOCAELI

Bilgisayar Hastanesi (Gistas)

Güzeller Mahellesi, Bagdat Caddesi No 195 Gebze/Kocaeli

E-Mail : kocaeli@bhtemsilcilik.net

### KONYA

Bilgisayar Hastanesi (Baran)

Nisantasi Mah. Tamer Sk. Bulus Sit. C Blok 9/A 42060 Selçuklu/Konya

E-Mail : konya@bhtemsilcilik.net

### MERSIN

Bilgisayar Hastanesi (Teknotas)

Istiklal Cad. 33 Sok. Bina:8 D:1 33000 Mersin

E-Mail : mersin@bhtemsilcilik.net

### SAKARYA

Bilgisayar Hastanesi (Elit)

Semerciler Mh.Çark Cd.Aldinç Pasaji No:54/14 Sakarya

E-Mail: sakarya@bhtemsilcilik.net

### SAMSUN

Bilgisayar Hastanesi (Intelsan)

Çiftlik Mah Sefa Sok. Ayazoglu Apt. 17/1 Samsun

E-Mail : samsun@bhtemsilcilik.net

Ufotek

Bahçelievler Mah. 100.yil Bulvari No:284/A

E-mail: destek@ufotek.com.tr

### TEKIRDAG

Bilgisayar Hastanesi (Uzay)

Omurtak Cad. Ist. Kismi Peksoy Apt. No:58/8 Çorlu/Tekirdag

E-Mail : tekirdag@bhtemsilcilik.net

### TRABZON

Bilgisayar Hastanesi (Prokom)

Kahramanmaras Cad. Ticaret Mektep Sok. No:7/A Trabzon

E-Mail : trabzon@bhtemsilcilik.net

### ZONGULDAK

Bilgisayar Hastanesi (Ebil)

Erdemir Cad.Abdi Ipekçi Sk.No:4/F K.Eregli/Zonguldak

E-mail: zonguldak@bhtemsilcilik.net

### Cyprus

Pouliadis Associated Cyprus Ltd

75, Limassol Avenue

2121 Nicosia

### Poland

EPSON Deutschland GmbH

Service & Support

http://www.epson.pl/support/

### Bulgaria

EPSON Deutschland GmbH

Service & Support

http://www.epson.bg/support/

### Romania

EPSON Deutschland GmbH

Service & Support

http://www.epson.ro/support/

### Estonia

EPSON Deutschland GmbH

Service & Support

http://www.epson.ee/support/

### Latvia

EPSON Deutschland GmbH

Service & Support

http://www.epson.lv/support/

### Lithuania

EPSON Deutschland GmbH

Service & Support

http://www.epson.lt/support/

### Israel

Warranty & Support

http://www.epson.com

### Middle East

Warranty & Support

http://www.epson.com

Email Warranty & Support:

http://epson-support@compubase.co.ae

### South Africa

Warranty & Support

For details of EPSON Express centres and Service Repair centres http://www.epson.co.za/support/index.htm

Sales

http://www.epson.co.za/

### Bosnia Herzgovina

RECOS d.o.o.

Vilsonovo setaliste 10

71000 Sarajevo

E-mail: recos@bih.net.ba oppure

http://www.edin@recos.ba

### Argentina

EPSON ARGENTINA S.A.

Avenida Belgrano 964/970

(1092), Buenos Aires

http://www.epson.com.ar

### Brazil

EPSON DO BRASIL LTDA.

Av. Tucunaré, 720 Tamboré Barueri,

São Paulo, SP 06460-020

http://www.epson.com.br

### Chile

EPSON CHILE, S.A.

La Concepción 322

Providencia, Santiago

http://www.epson.cl

### Colombia

EPSON COLOMBIA, LTDA.

Diagonal 109 No. 15-49

Bogotá, Colombia

http://www.epson.com.co

### Costa Rica

EPSON COSTA RICA, S.A

Embajada Americana, 200 Sur y 300 Oeste

San José, Costa Rica

http://www.epsoncr.com

### Mexico

EPSON MÉXICO, S.A. de C.V.

Av. Sonora #150

México, 06100, DF

http://www.epson.com.mx

### Peru

EPSON PERÚ, S.A.

Av. Del Parque Sur #400

San Isidro, Lima, Perú

http://www.epson.com

### Venezuela

EPSON VENEZUELA, S.A.

Calle 4 con Calle 11-1

La Urbina Sur Caracas, Venezuela

http://www.epson.com.ve

### USA (Latin America)

EPSON LATIN AMERICA

6303 Blue Lagoon Dr., Ste. 390

Miami, FL 33126

### USA

EPSON AMERICA, INC

3840 Kilroy Airport Way

Long Beach, CA 90806

http://www.epson.com

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