Maintenance and Troubleshooting / Troubleshooting
Multi Photo Feeder does not feed documents
Document jams
Try one or more of the following solutions:
Follow the instructions below to remove document jams.
See the Multi Photo Feeder and locate the jam.
If the jam is located at the load position, lift up the output tray slightly.
Then, carefully pull the jammed document from the load or eject position, out of the feeder mechanism as shown below.
Open the document cover to see if the jammed document can be removed from the document table. If it is possible, remove the jammed document by your hand; otherwise follow the steps below.
![]() | Turn off the scanner. |
![]() | Disconnect the cover cable of the Multi Photo Feeder. |
![]() | While lifting up the Multi Photo Feeder unit, carefully pull out the jammed document from the bottom. |
![]() | Note: |
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